The Official Reveal of the Spring Box

By The FabFitFun Team | February 5, 2021

Spring is a time of renewal and new beginnings, so we curated a box to help you find moments to inspire and nurture yourself.

Whether you redecorate your space with natural home decor pieces or take a moment to write down your goals of the season in a fresh notebook, the Spring Box products are sure to bring you some delight. Keep reading for the official reveal of the Spring Box. Not a member yet? Use code FLORALS at checkout for 20% off your first box.

P.S. These are just some of the products available in the Spring Box. Go to your My Box page on the member dashboard to learn more about what you received in your box!*

Customization 1 – All Members

All members get the chance to customize these options in their box.

1A. alice + olivia Daisy Print Duffel Bag $150
Tote your essentials in this adorable duffel bag.

1B. Perricone MD Essential Fx Acyl-Glutathione Rejuvenating Moisturizer $98
This nutrient-packed moisturizer deeply hydrates the skin without leaving a greasy residue.

1C. Short Stories LED Indoor Planter** $60 & True Leaf Market Italian Large Leaf Basil Seeds** $2.49
Grow fresh basil in the comfort of your own kitchen!

1D. Monroé Classique Watch in Sunburst Solérose $105
Strap on this timeless watch for a sophisticated look.

1E. Jenni Kayne Water Hyacinth Tray with Cutout Handles $45
Add a natural element into your home with this functional and decorative tray.

1F. Tech Candy® UV Sanitizier $60
Kills up to 99% of common germs in just five minutes.***

1G. Milk Makeup Watermelon Brightening Face Mask & Mini Watermelon Brightening Face Serum $44
Instantly brighten your complexion with the power of watermelon extract.

1H. Shoshanna Umbrella $40
Spring showers call for a durable and totally cute umbrella like this one!

1I. CALPAK Set of 3 Packing Cubes in Sorbet $40
Packing just got a lot easier thanks to these handy packing cubes.

Customization 2 – All Members

All members get the chance to customize these options in their box.

2A. Our Place Lunchbox $35
Easily pack your lunches in this BPA-free lunchbox. It also comes with utensils!

2B. Billion Dollar Brows 6pc Pro Brush Essentials Kit $62
This set has every brush you’ll need to perfect your makeup routine.

2C. Josie Maran 100% Pure Argan Oil $49
Treat your skin and hair to a blend of essential fatty acids, vitamin E, and antioxidants.

2D. Splendid Faux Fur Slippers in Crystal Pink $48
Step into these cozy faux fur slippers for ultimate comfort.

2E. GAIAM Ultimate Core Toning Kit $50
Tone your core and improve flexibility with the CorePlus Reformer and Mini Ab Ball.

2F. Steel Mill & Co. To-Do Planning Bundle $45
Keep track of your to-do lists and appointments in this stylish notebook.

2G. M·A·C COSMETICS Powder Kiss Lipstick Duo $42
These matte lipsticks deliver moisture and gorgeous soft-focus color to the lips.

Customization 3 – All Members

All members get the chance to customize these options in their box.

3A. Verso Skincare Super Eye Serum $65
Energize tired skin around the eyes and target signs of aging with retinol 8.

3B. alice + olivia Reversible Bucket Hat $85
This cute bucket hat features a daisy print on one side and a solid white on the other side for endless styling options.

3C. Joy Dravecky Chloe Ring $75
Bling out your hand with this hexagon-shaped ring, which fits ring sizes 6-8.

3D. Bloomingville Woven Seagrass Coasters $35
Place your drinks and cocktails on these seagrass coasters with white cotton stitching.

3E. Gloss Moderne Clean Luxury Hair Masque** $55
Antioxidant-rich shea butter restores softness and shine to your locks.

Customization 4 – Annual Members

Only Annual Members get to customize these options in their box. Otherwise, FabFitFun will choose the best option for you. Want to pick? Upgrade to an Annual Membership at fabfitfun.com/upgrade.

4A. Sorbus Makeup Organizer $30
Keep your lipsticks, concealers, and makeup brushes in one place thanks to this organizer.

4B. AHAVA Refreshing Facial Cleansing Gel $24
This mineral-infused gel cleanser removes makeup while hydrating and cleansing the skin.

4C. Erno Laszlo Sea Mud Deep Cleansing Bar $38
Deep clean and rejuvenate the skin with the therapeutic benefits of Dead Sea mud.

4D. Lark & Ives Hair Scarf Bundle $30
These super soft scarves can be wrapped around your ponytail or bun, or you can tie them onto your handbag as an accessory!

4E. Grown Alchemist Body Cream in Mandarin & Rosemary Leaf $26
Nourish and hydrate your body with a blend of potent bioactive ingredients.

4F. ELEMIS Papaya Enzyme Peel $45
Natural fruit enzymes blended with milk protein help smooth and moisturize the skin.

Customization 5 – Annual Members

Only Annual Members get to customize these options in their box. Otherwise, FabFitFun will choose the best option for you. Want to pick? Upgrade to an Annual Membership at fabfitfun.com/upgrade.

5A. PÜR™ Cosmetics Iconic Glow Illuminating Face & Body Dry Oil $28
Apply this antioxidant-rich oil to your face and body for a radiant shimmer.

5B. Camp Collection Dip Dye Market Tote $25
Use this adorable, reusable tote to haul your groceries.

5C. Cocofloss Tropical Trio $28
This floss is woven with grime-grabbing fibers to keep your teeth and gums healthy.

5D. Summer & Rose Rose Tweezer with Pouch $20
Pluck and tweeze those pesky hairs with these stainless steel tweezers.

5E. H Halston Aloe Infused Gel Lined Socks & Pumice Stone $40
Slip on these aloe-infused terry socks for noticeably softer feet.

FFF’s Pick 6

FabFitFun will surprise you with a beauty box option we think you’ll love.

6A. Each Jewels Flower Hair Clip (2 pack) $30
Wear these adorable hair clips for an effortlessly girly look.

6B. HUMAN + KIND Hand Scrub Elderflower + Raspberry $15
Take extra care of your hands with this scrub that gently removes dead skin cells while leaving the hands oh-so-soft.

6C. Earth Harbor Marina Biome Brightening Ampoule $38
This oil features spirulina and blue tansy to vigorously brighten and balance the skin.

FFF’s Pick 7

FabFitFun will surprise you with an option we think you’ll love.

7A. SFGLOW Sun’s Out Pouts Out Lip Mask $16
Kiss dry lips goodbye. Botanical extracts deeply hydrate and condition the lips for a smoother pout in minutes!

7B. Pink Sky Cactus Sipper Cup $20
Take your liquids to-go with this reusable cactus-shaped cup.

7C. Cali Cosmetics Body Wash** $22
Wash away the day without drying out the skin.

FFF’s Pick 8

FabFitFun will surprise you with an option we think you’ll love.

8A. Saie Reusable Beauty Rounds (3 pack) $15
Ditch your makeup wipes for these reusable cotton rounds.

8B. Nails Inc. Nail Polish in Mayfair Lane$15
Give yourself a pale pink mani in the comfort of your own home.

xx, The FabFitFun Team

*Products in the Spring Box will vary throughout the season based on availability and members may not receive all products shown. Customization available while supplies last.
**Shipping restrictions may apply.
***Shown in lab testing to kill 99.9% of Staph, E. coli, and Salmonella.

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138 comments

Cindy Davis-Bryant Feb 17, 2022 at 3:43 pm

I cancelled after my last box but got the spring box anyway and charged A few cute things but re submitted my cancellation The quality has decreased significantly The items I received are not on the site for the spring box so guessing they just stuck stuff in that was left over I didn’t personalize because I cancelled Please check accounts and cancellation confirmations before sending out boxes!

tspicer0428@gmail.com May 13, 2021 at 5:45 pm

Didn't receive shoulder strap for the duffel bag...its worth "$150" yet part of it is missing.....?

Patricia Walker Apr 29, 2021 at 3:46 am

Wishing we could leave reviews for each item but not sure if I can do that. It should be known that the cactus cup grows mold, and it grows mold very quickly. Water does not fully drain from all the various crevices and can get trapped in there unless you are adamantly hand drying the cup after each wash and because of the shape of this cup that’s almost impossible to do. After one wash there was mold all around the inside and outside the lip of the cup as well as the crevices inside, because I can’t see or really get into wash the “arms” of the cactus I couldn’t be sure there wasn’t mold in there as well so I just tossed it. Do not use, you will be drinking mold!!

Taylor Waldenberg Apr 23, 2021 at 2:02 pm

Honestly I loved my box!! It had all the things I need and want right now for my beauty routine and I didn’t even get to customize as much as I wanted but I love these goodies and have always found the quality to be well worth the price!

Laura Apr 23, 2021 at 1:43 pm

Never again will I waste my money on this crap. Sickening I paid all this money for a nail polish, crappy mascara a cheap wallet and some broken UV cleaner. Do NOT buy or waste your money, go to Sephora and pick out some good quality items that you will actually like.

Jennifer Apr 13, 2021 at 11:53 am

This is not worth it. So upset I paid for an annual subscription. Even after customizing my box I received absolutely nothing I requested. I understand they run out but nothing. Now I have a bunch of junk I will never use. Very disappointed save yourself the money.

Courtney Apr 11, 2021 at 7:04 pm

For real problem since my first box between not getting my order n disappointed from what I do get the promise of a bonus box then an oh sorry cant resend two boxes even thpught we have obviously messed up since your first order. Let's hope its better with the upgraded box or this will be my canal over with plenty of publicity and non showing of unboxing video. #canwegetittogether #wtf #whatistheeffingproblem

janice henton Apr 11, 2021 at 4:01 pm

After reading all of these comments, I see I am not the only one who was very disappointed in my Spring box. If there is someone out there that would pay $20 for that cactus cup, I'd like to direct them to the nearest "Dollar Tree" where they can find all kinds of junk like that for $1. The "mesh tote" was also something they might find there. I stared getting FFF because my daughter showed me some very nice things she had gotten, in fact her Spring box had much nicer things than mine. I hope the next one will make up for this one since I see many customers were very unhappy with this one. I am giving it one more chance before I decide to cancel

Lana Apr 11, 2021 at 2:35 pm

I ordered the winter box for my twin sister with the intent to cancel after it was received. She absolutely LOVED it, so I thought I'd stay on and keep the spring box for myself. What an absolute disappointment and waste of money! There is nothing in the box that I would want or use. Further, I have 3 daughters, ages 30, 30, & 21, and they didn't want any of it, either. The only thing that proved to be of value was the ridiculous cactus cup which delighted my 3 y/o granddaughter...so, I guess thanks for that.

Kate Doughty Apr 10, 2021 at 8:03 pm

I was going to order but the comments saved me from a let down it appears.

Lori Apr 09, 2021 at 2:10 am

I didn’t get the email to customize the spring box, I double check it, no email. I am so disappointed in the box, what am I supposed to do with a cactus cup? It’s ugly!! Most of the items remain in the box, I’m not sure what to do with it, I received duplicates of things I already have. I don’t think I want to renew

Lisa Apr 07, 2021 at 8:41 pm

Just renewed my annual subscription after a long break. I didn't see the poor reviews until after. Very nervous about the current boxes. I was basing my decision on my previous experience with FFF and now not sure about my decision. Hope I am not disappointed.

maraudenbush Apr 06, 2021 at 7:19 am

I do not feel so bad now about my reaction to this box, obviously many others thought it was horrible too! I agree with the other members feedback that the quality/content has been going downhill over the past year or so. I have been an Annual Member for several years and will not be renewing my membership based on the latest content of the boxes.

Amy Francemone Apr 05, 2021 at 7:56 am

I have been a member for over 2 years. The quality of the items has been declining. This last box was ridiculous and full of useless things. I did customize but received tweezers and a plastic cup? In the beginning I loved everything I was receiving and even talked my daughter into joining. She received an empty container of eye serum in her box. I am holding out that the summer box will make up for the disappointment of the last few boxes, If not, I'm out. Do better!

Cori Gavin Apr 05, 2021 at 6:48 am

I was not a fan of this box. I almost cancelled at the beginning of the year, but then remembered how excited I was when my seasonal boxes came in. I was not excited when I opened this one...If the summer box offers the same disappointment, I will definitely cancel.

Diane Brock Apr 03, 2021 at 9:13 pm

I was disappointed in my last box. I usually like what I get but not this time.

Peggy Apr 03, 2021 at 11:57 am

I too was thinking I might upgrade to annual, but after this box I may just cancel! Some of the items in this box were just ridiculous. I actually thought I might be missing some items because my box was delivered with huge tears in it. It was just gaping open, but when I got online to check I was shocked to see that everything was there. I joined because my sister has been a member for a while and some of the stuff she’s gotten in her past boxes were really cool, but even she said she was very disappointed in this box.

Fior D. Ventura Apr 02, 2021 at 8:48 pm

So disappointed in the spring box. If next box is as bad and with such cheap or useless items i will definitely cancel my subscription.

schraw Apr 02, 2021 at 8:01 pm

I liked the box. I’ve been wanting to try a sanitizer for my phone, so I was happy to get that. I love planners and really like the colorful and fun planner. The Chloe D ring is pretty and I’ll wear it, but I don’t think it’s worth the $75 list price.

Christina Apr 02, 2021 at 7:24 pm

Worst box I’ve received. Will be canceling

Margaret Tappan Browning Apr 02, 2021 at 7:20 pm

Please cancel all future boxes as I do not wish to continue receiving anything you have at such high prices!!

deidrejms Apr 02, 2021 at 6:31 pm

This was the worst box. I'll probably cancel. Too expensive for a bunch of stuff I don't like. I wish the boxes were good like they used to be. It was nice to expect something good in these times.

Teresa Morrow Mar 29, 2021 at 9:19 pm

This box is ridiculous. I was half way through my selection, got logged out. Got a small box.. then a regular box and guess what?? The same items. This is NOT what you’re advertise and I want a refund. The stars must get the perks huh? False advertising of you ask me.

Hope Mar 27, 2021 at 8:45 am

I want to stop my order but doing so isn’t very easy. I give most things away

kbacharier Mar 26, 2021 at 8:29 pm

I am in complete agreement about the cactus cup! It looks like something that would be in an Oriental Trading Company catalog. I am going to cancel my subscription and find something else To spend my $$ on. The last couple of boxes have been subpar at best and reading all these comments, I don’t think I am in the minority who thinks this.

Valerie De La Vega Mar 26, 2021 at 6:29 pm

I’ve been a member for a couple of years. Always happy with items I’ve received. What happened with the spring box? I hardly received anything it wasn’t packed like it has been in the past. Very, very disappointed. If the same thing happens on the next box I’m canceling. I was going to upgrade, but it all depends on what I receive on the next box.

TANISHA BENNETT Mar 26, 2021 at 6:24 pm

I need to find out how I go about returning an item I ordered cause it is not what I had ordered if some one can please get back with me that would be great

Paula Mar 26, 2021 at 3:54 am

I recieved my first box, I'm a second time customer. I cancelled the last Time because I didnt care for the things I recieved. I'm wondering if it's going to be the same problem this time, I'll wait for my next box and hope its better! I gave most of it to my daughters.

Gina Mar 25, 2021 at 5:38 pm

I still have not received my 2021 Spring box. I have messaged many times and no response. If your not going to send me the merchandise I paid for in advance I want a refund. I’m getting really irritated and will never recommend your service to anyone. Horrible customer service. Gina Bossini gmbossini@gmail.com

jamiepressley25 Mar 24, 2021 at 6:18 pm

I just signed up and received my 1st “Spring” box . Not as good as I hoped for. Disappointed with the cactus cup. It was kinda strange to send to a cheap cup like that to adults. Not sure if I will continue with this subscription. I may try 1 more box but based on these reviews ....I’m kinda hesitant!?!

Terilee Mar 23, 2021 at 4:54 pm

I received my first box and loved it, until I went to use the eye serum and it was empty.

Tammy N Swatzyna Mar 23, 2021 at 10:58 am

I just got my spring box and I am going to cancel. I have been a member for years and the last few boxes have been very disappointing. This last box is awful.

Tracy Mar 22, 2021 at 8:02 am

I have not been happy with my last couple of boxes. (I’ve been a member for 2 years plus ) this one is the worst. These are not cheap boxes for a subscription. A pad of paper. Bar of soap. A sanitizer. And really??? The cactus cup is kind of an insult to adult women. I am cancelling my subscription effective now.

Gina Mar 19, 2021 at 12:27 pm

When I first started I loved it and the stuff in box was great. Now I’m not happy with what is sent and canceled my membership. Also I still have not received my Spring box for 2021. Not happy at all about that because I because I paid for a year in advance and the Spring 2021 is my last box that I should have received.

GAIL Mar 19, 2021 at 8:58 am

I am an annual member. Purple cactus cup??? Really? Giving it to my daughter who also received it. She is giving both to her friends with one year olds who are learning to use sippy cups. Not fun - just stupid.

denisedfarley Mar 16, 2021 at 2:37 pm

I just received my box. Sorry to say greatly disappointed!! Actually thought that it had been opened and gone through because it wasn't package nicely like it usually is...everything was just tossed in the box. When I picked it up it sounded like a box of loose and broken parts. Not sure I received everything either. I do look forward to these boxes and this one was not like the others. I will wait for my summer box if it's not better sadly I will have to cancel my subscription. (Also The "cactus cup" sorry to say but that is total Carnival quality..hahaha you may want to not get those again. Yikes!!)

Amy Mar 16, 2021 at 11:18 am

This spring box was a total disappointment. I was never notified of customization. Most of the items are in my Goodwill donation box. My husband bought me an annual subscription for Mother's Day last year. I don't think I'm going to have him renew.

Rebecca Mar 15, 2021 at 6:37 pm

Disappointed in the items chosen for me. The cactus cup was very disappointing. It reminds me of cups that used to be served with kid meals. So sad. These boxes aren't cheap. I don't wear hair clips or use beauty rounds either.

Harriet Mar 15, 2021 at 3:29 pm

I am an annual member and like so many others, I was completely disappointed! I was unable to customize because when I tried, everything included an upcharge which had never happened before. Everything I received in the box was total CRAP that was very poor quality. I am seriously thinking about cancelling my membership. If the Summer Box is as disappointing as the Spring Box I will definitely be canceling my membership!! They need someone in quality control!

Kelsey Mar 14, 2021 at 10:04 am

This was my first box and im honestly a little disappointed. Besides the bag and workout ball kit I customized I got a face cream, lip mask, fruit bag and hair clips. I was expecting alot better and more with this box. I wont order again

Mary Mar 14, 2021 at 6:03 am

You never get what they advertise

Mary Mar 14, 2021 at 6:02 am

Seriously thinking of discontinuing my membership. This plus the last three boxes are not worth the price. Too bad. Sticking with “be kind” by Ellen degenerous

Jena Mar 14, 2021 at 12:52 am

I didn’t receive a custom email this month. Turns out I received the cheapest of each pick, half of it is useless not even my kids want it and they usually live these boxes. Super dissatisfied and will not likely renew.

krista.eckard Mar 13, 2021 at 6:49 pm

Very disappointed in this box. I did not get some of the things I chose. I got the ugly, uncomfortable pink fuzzy slippers, at least I think they are slippers (I hate pink). I put them in the donation bag to Goodwill. I bought the annual subscription and I plan on cancelling.

Kristi Mar 13, 2021 at 5:49 pm

This box was disappointing and the stuff I got I will not use. Cheap dollar store crap. The only thing I'll use is the umbrella. If the summer box is like this I'm canceling.

Julie Mar 13, 2021 at 4:53 pm

I am an annual member and did not receive an email for customization. Would have liked to pick my own box, not the cactus cup! Not sure if I will keep the subscription.

Alicia Short Mar 13, 2021 at 12:48 pm

I picked what I wanted when customization opened. I did not receive some of what I selected. So they replaced with (I guess) what they had left. I pay yearly for this. I was happy last year, but I have to say I was disappointed in this Spring box. I do love the Argon oil and the indoor basil grower. But other than that, I gave everything else away to my daughters. I hope the next box is better.

Bobbi T Mar 13, 2021 at 8:58 am

I've had the yearly subscription, going on the 2nd year now. I think only once got to pick and then there wasn't much left. Email notified of date and then when I go there, nope too late. So I decided to just let them surprise me. The cactus cup was a real low I've got to say. Otherwise, it's just for fun.

Lorrie Mar 13, 2021 at 8:56 am

Horrible box! What am I honestly going to do with an ugly cactus cup that is worth about a dollar? I ended up putting it in the recycle bin. I would never take this embarrassing phallic symbol anywhere. I honestly have no idea how they choose what we want but the clips I received will not work in my hair... To be honest, I have been choosing the best of the worst items… This is only my second box and I signed up for a year. I feel terrible I spent so much money receiving things that will not work for me.

Sonya Mar 13, 2021 at 8:39 am

I missed customization but trusted I would still get awesome stuff like I did last year. WRONG! I LITERALLY GAVE EVERYTHIBG IN MY BIX TO MY 21 YR OLD DAUGHTER. Even she said " mom really? A cactus cup?" We have that cup to a 4 year old who loved it. I pay anually because I loved the boxes last year. Whomever is the buyer for these boxes this year needs to be fired. AWFUL DOLLAR STORE CRAP.

Rosamond Mar 13, 2021 at 6:54 am

I signed up as an annual member with the Winter box and loved the box! I did receive the email for customization for the Spring box -though many did not. Was disappointed though as I opened it the 1st day customization was open and had my eye on several of the options. However, when I went back the next day to choose, many of the options were no longer available!??? So I paid for a couple of items just to get a few of the things I wanted. To say I was disappointed with the Spring box is an understatement! That cactus cup? Honestly? Dollar store trash! I will see what the next box offers - but am seriously considering canceling my annual subscription as I'm not a fan of paying for junk in a box. Get your act together FFF!

jada.e.wynter Mar 13, 2021 at 5:32 am

I personally really liked this box! I got an email and customized my box. I ADORE the tray slippers, aloe socks, and hat I received. And all of my friends who watch the unboxing I made also thought the box was really good and even asked me about the few of the things I recieved. With that being said though, if I recieved that ugly, waste of space, cheap catus cup I wouldn't have been happy. That is easily the worse thing someone could get in there box and I would be just as mad as everyone else if I got it. This is a box that seems to be curated for women in their 20s-early 40s. Why would anyone in that age group what that cup??? And tweezers? Seriously who would want to receive tweezers when they can just go to the dollar store and pick up one, that are actually just as good quality. I'm lucky I'm an annual member and was able to opt out of that option. And this nail polish shade is lowkey very ugly. For my dark skin I feel like it makes my nails look pastie. A pastel green, blue or purple would have been a better color that would suit all skin tones. But I was happier to receive the nail polish and give it to my lighter tone friends then to receive the makeup wipes because I don't wear make up. I just feel like this company gathers enough of our information (such as our age and the things we like to receive) to know not to put certain things in people's box's. Again, I loved this box! And I'm gonna use everything I recieved. I giving my box a 9.5/10 and so would my friends. But if i had received that stupid cup, tweezers or those ugly, childish looking hair clips, I would have given this box a much lower rating. I hope you guys actually read these comments and take them into consideration for the next box.

Donna Mar 13, 2021 at 4:22 am

I was also disappointed in this box. I did not get anything from customization 6. I felt like the other selections were not as good as usual.

lgillespie1986 Mar 13, 2021 at 2:21 am

I loved my box! I bring my cactus cup to work and I get so many POSITIVE comments on it. What’s wrong with some “childish” things? No need to be stuffy ????

Melissa Mar 12, 2021 at 9:17 pm

I'm a new member with an annual membership.i loved everything in my winter and spring boxes with the exception of the hair clips. I would have preferred something sparkly... more grown up. I did receive an email when it was time to customize. I get emails all the time. I get excited when UPS drops off my box. I'll more than likely renew next year. I still have my summer box to receive.after i get that I'll decide if I'll renew. ???? so far ???? and ❤ FFF!

jennifer Mar 12, 2021 at 9:01 pm

i am an annual member and cannot click on this email - how do i customize other wise i want to cancel my year long subscription. please text or call 7073391678 or email the link thank you !

Judith Mar 12, 2021 at 8:36 pm

I also am thinking of canceling my subscription

Kristen Mar 12, 2021 at 8:21 pm

All of these comments shocked me! I didn’t get the email to customize my box and I was super disappointed in it. There is 1 thing I would use. I’m a annual member and I’m honestly thinking I may cancel because of how disappointed I was in this box.

Kathy Henry Mar 12, 2021 at 7:25 pm

I also did not get an email for customization for this box. I was extremely disappointed in the contents of my box this time. I am considering canceling my annual membership if their is no choice in what is in the box. There was virtually nothing that I wanted in the Spring Box.

Danielle Mar 12, 2021 at 7:22 pm

Stop sending junk in the boxes... who is the overpaid corporate buyer that thinks cactus cups are cool, let alone worth the $20 value it states on the site? (BS)! I agree with everyone else that the boxes are getting worse... and are full of non want-able items. If you can’t get your hands on, at least quality items to put in the boxes... just go out of business and put yourself out of ur own misery. I upgraded to an annual. I have 1 more box in my subscription. I’m anticipating that it’s gonna be crap and I will be canceling.

Jennifer Winkelman Mar 12, 2021 at 7:19 pm

I have been a member for about a year and a half (maybe more) and have always looked forward to my boxes. I haven't necessarily liked every item I have recieved but I really did like them. This last box was horrible. I will use maybe 2 things out of it. And seriously, a plastic cactus cup? I don't even know who I could gift that to. I have ALWAYS received a customization email. I didn't this time. I don't wear barrettes, or 'clips' as you call them, the hat is an ugly pattern and not my style at all, and I don't wear hair scarves. The bag is ok but what can I put in it?! It's useless to me. I am so very sad. This is the one thing I can look forward to as I really don't ever receive any other "gifts" throughout the year.

Mary Ackerman Mar 12, 2021 at 7:17 pm

I am an annual member and loved everything in my box. Looking forward to the Summer Box. I get an email to let me know when it is time to customize and to get the add ins. Awesome FFF! Love it.

Tammy Mar 12, 2021 at 7:17 pm

I am on my 2nd box. The first sucked. Send like a lot of chunk. My spring box came last week and it was not even mine. Nothing I ordered. They said I would get mine by the 9th. Still no box as of today. I am totally bummed about ask this. Definitely will not recommend anyone. Pretty sad...

Tracy Mar 12, 2021 at 7:15 pm

I agree with many of the comments! This was a disappointment- I don’t know what happened to customization- I also ended up with the cactus cup- what a cheap waste of money! Considering cancellation.

Jessica Mar 12, 2021 at 7:06 pm

I too never got an email for customizing my box. Everything in it sucked and I would have NEVER chosen any of those items. I’m so disappointed. I would really like to talk to someone about this.

winegirl651 Mar 12, 2021 at 6:26 pm

I’m an annual member and this is the first time in at least four months that I’ve received the customization email. Furthermore, I already have most of the stuff that’s being offered. Not pleased

Carly Mersman Mar 12, 2021 at 6:22 pm

I liked 1st few boxes but after I signed up for the annual membership I've been disappointed. I'm thinking it's time to cancel not worth it if I don't like what I'm getting. Also never received option to choose.

Denise Mar 12, 2021 at 6:18 pm

I also did not get an email asking to customize my box. This spring box was BEYOND disappointing. I’m done raving about and telling people to subscribe to FFF. This past year every box has gotten worse and worse and this spring box has me done. I’m over it.

April Mar 12, 2021 at 6:13 pm

I did not receive anything from customization 2 at all. I had chosen the makeup brushes. They sent me the gel socks instead. ????

brianda9221 Mar 11, 2021 at 12:13 pm

I did not get an email to customize my box. I got the cheapest stuff from all the categories. Can this be adjusted?

Nancy Mar 11, 2021 at 9:51 am

I canceled my subscription after the fall box, so I did not receive the email for the spring box customization and now I see that they did not cancel my subscription! WTH? Where is the phone number to speak with CS? Obviously the electronic communication is not working! Ridiculous!

Renee Mar 10, 2021 at 11:26 am

I did not get the email to pick my items either. I got stuff I did not want and most items were the least expensive of the picks they had to offer. I was sad over the winter box too and I think I am going to cancel.

Christina Mar 09, 2021 at 11:56 am

I too will be canceling over the Spring Box... I ordered a tote with flowers and got a lemon lunch tote that I absolutely do not need! The box was all messed up with almost none of what I customized being accurate. Buy FFF

Jennifer Oreilly Mar 08, 2021 at 10:10 pm

Hi I didn’t get the pick6 item, how do I go about notifying your company? This is the 1rst time it has happened to me and I don’t know the process of receiving the missing item, thank you

Brandy Mar 07, 2021 at 11:56 pm

What a joke, after I signed up for the annual membership the boxes get worse and worse. Waste of money.

Michelle Mar 07, 2021 at 11:00 am

I was a member for over a year. I got good stuff and bad stuff. I canceled because the last 2 boxes I had received were terrible. I was coming on to reactivate my account until I read all these comments. Sounds like the boxes are getting worse, instead of better.

Jessica Mar 04, 2021 at 1:01 pm

I had canceled my membership and got charged this month. I was unaware until I received the tracking email. Very disappointed!

Deborah Mar 04, 2021 at 9:59 am

I too am extremely upset. I canceled my subscription in February. I don't use half this stuff they send I never got an email from them to customize or any email for that fact. I contacted the company they said I customized my box! How when I never got notice of it. I am going to dispute the charge.

Devyn Mar 03, 2021 at 10:46 pm

My first year as an annual member I was pretty impressed so I continued with my membership. Since then the last three boxes have been a disappointment. They seem to get worse and worse. Is it the pandemic? Are companies not offering big enough discounts to buy descent items in bulk so we get cheap crap and a lot the same stuff from different companies in every box? How many hand creams and facial masks/scrubs do I need? There was some stuff I regifted at Christmas but some stuff has just been donated or is sitting collecting dust. My Spring box was delivered to someone else which was the shipping companies fault but I saw what was in that box on the app and now that a new box has been sent I’m hoping I don’t get that cactus cup this time now that the good stuff has been sent out but I also hope they swap out the hair clips that were in the last box. I’m 43, not 7. I don’t get these items that keep getting thrown in the mix that look like they are for kids. I’m spending my money on these boxes for me. A grown woman, not the kids.

TLC Mar 03, 2021 at 8:54 pm

I am having a problem signing into my account. I'm interested in the $179.99 order. Thank-you so much. LOVE your "little boxes".

Amanda Mar 03, 2021 at 11:52 am

How disappointing is this box! If I get that ugly ass cactus cup, I am canceling. I have been a member for years. And it’s getting worse and worse with the stupid crap they send.

crystalherula Mar 03, 2021 at 10:22 am

I received an email about add ons and customization. I logged on right at 9am to choose what I wanted and got everything I wanted. If you feel you didn’t get an email then check your spam folder. Even if I don’t receive everything that I normally wouldn’t use, it is still worth every penny of the $49.99. I save things I wouldn’t use for Christmas gifts. I’m a seasonal member.

Krysta Mar 03, 2021 at 9:36 am

I am really disappointed I didn’t get the option to customize. This will be my last box.

Danyelle Mar 03, 2021 at 8:09 am

I am so mad. I didnt get a chance to customize my box either. I see many of you are having the same problem. Oh but bet your ass they took money out of my account. I'm cancelling today.

Deborah Mar 03, 2021 at 4:00 am

Very disappointed! I didn’t get my email about my Spring Box! Now not sure what I’m going to get!! Feel like it will be the leftovers and rejected items! Most likely will cancel my Subscription ????

Kathrin Mar 02, 2021 at 8:41 pm

WOW...SERIOUSLY, THE BIGGEST OF DISAPPOINTMENTS. I THINK WE ARE ALL OWED AN APOLOGY AND THE OPTION TO TRADE OUT ITEMS THAT WE DIDN'T ORDER, DO NOT WANT, AND WILL NEVER USE. BAD BAD REPUTATIONS COME FROM THIS. AND I HAVE A LOUD MOUTH AND WILL BE TOUTING MY DISAPPOINTMENT TO MANY MANY MANY POTENTIAL, OR WOULD HAVE BEEN POTENTIAL CUSTOMERS.

Jordan Mar 01, 2021 at 7:10 pm

I canceled over the spring box - never got an email to customize even tho I’m an annual select member. Spend ur money w a company that can leverage their data analytics to better serve their customers ladies. After 9 boxes aka going into my 3rd year they should know I’m not gonna want a fugly cactus cup..really ever, but at the very least not after getting a water bottle in my last box. There is ZERO curation and I think a lot of long time members like me are tired of getting stuck w a bunch of crap other companies can’t sell on their own.

Aviva Feb 28, 2021 at 7:01 pm

I was disappointed with the box this quarter compared to previous boxes, but unlike others, I was able to customize mine. I feel like the options this time lacked inspiration and what I got as my surprises didn’t excite me. I hope next box will be better.

busycharles Feb 28, 2021 at 2:57 pm

I had to open the app to find out when the add on was happening, then I checked it almost daily for the customization but must've missed it, just checked what I'm getting and it's nothing I would've picked out. Can we sign up to receive texts? Because I didn't find anything in my junk emails even. Or just have it on the same day (the first of the month) so there's less confusion.

Wendy Feb 28, 2021 at 10:29 am

I can't believe the crap I just received ... Absolutely nothing I got will I use ..I'm an annual member never got a notice to pick anything ..I am so disappointed ...I love ant to return this ..I feel like I was sent the cheapest leftovers they had

Jaime Feb 28, 2021 at 8:08 am

I am also disappointed that I couldn’t customize my box. No email sent to me either. I’m super frustrated.

Allison Feb 26, 2021 at 6:53 pm

I got a notification about the add in sale and then the next day about customizations amd I'm not an annual member but got to pick 3 options that I wanted and got them all! Did those of u that didmt get emails about customization day chexk yourspam folders?? I always do especially cause I find gmail puts email that I've approved in spam sometimes not matter what! Loved this box thia is my 3rd box amd love love the add on sales!!

Angela Feb 26, 2021 at 6:19 pm

I canceled. This will be my last box. Very disappointed from the beginning and I've had 5 boxes. I don't recommend.

Tina Feb 26, 2021 at 3:52 pm

I had cancelled my subscription and I received a box today! Seriously WTH, I cancelled and will not pay for this box. I didn’t pick the stuff in it and I wouldn’t!

Brandi Feb 26, 2021 at 7:02 am

I upgraded after my fall box to an annual member hoping to upgrade my box. I never got a chance to upgrade and I’m sorry to say that I’m so disappointed with the spring box. It’s just more of the same types of items just from different companies. Can we talk about the cactus sipper? I mean come on, I can buy this item for my 5 year old at the dollar tree. I want my money back and I want to cancel.

s.ceci622 Feb 25, 2021 at 10:12 pm

I'm always able to customize my box. I've been an annual member for 2 years and have never been disappointed in any of my boxes. Best subscription box. Looking forward to my next box.

Mandi Feb 25, 2021 at 2:58 pm

Do you only get to customize as a seasonal member?

Mandi Feb 25, 2021 at 2:56 pm

Looks like I’m not the only one dissatisfied that I didn’t have the option to customize. This was a disappointing box :( I upgraded to the annual subscription thinking it would get better. Should have went with my instinct and cancelled.

Deanna Feb 25, 2021 at 2:43 pm

Oh, and a question: what is with the chat bot that spams you with endless questions when you enrol?

Mary Feb 24, 2021 at 5:42 pm

Well, I wondered what had happened. I thought that I had just missed the notification for box customization because of all the spinning plates I have had in the air. This was definitely not top of the totem pole as far as priorities. I love my FFF box, but my Fabulous Freaking Family has been in 911 mode. It is definitely a disappointment to not have been able to pick out my own stuff. I liked what was picked for me for the most part although a couple of things would have undoubtedly been different had I been able to choose. If anyone wants a cactus cup....! Wow! Hope this was a one time screw up. We certainly all make those. Still a FFF fan. Hoping to stay one. ;)

Jacqueline Feb 24, 2021 at 12:36 pm

I am so glad to see I'm not the only one confused. I just upgraded to annual and cannot get anything to work right. I'm ready to cancel as well as everyone else. After almost three years.

Lena Feb 24, 2021 at 11:28 am

Same issue as everyone on here... I had no prompting or notification to customize my spring box. Just received a notice that I was billed and that they chose “surprise me” for customization. This was NOT a choice that I made. Also, then comes the notice that there will be a huge delay in shipping due to COVID. Sorry folks but that’s really nothing positive every which way you look at it. Doubtful that anyone is excited to receive their “non customized” boxes... oh.. and also a month late. There are so many new companies now offering similar services. Lots of competition. Would be nice for the original FFFB to still be the leader, the best of the best, and to be getting these orders right and offering exemplary customer service. I am inclined to do the same as many on this thread are saying... and that is to cancel my subscription.

Nassim Feb 24, 2021 at 8:27 am

It seems like a lot of people are having the same problem I am having. I upgraded to the annual subscription. Haven’t been able to customize since and didn’t even receive the credit i was promised through their own promotion. I have contacted them via the help section. If they do not rectify their mistake, I will cancel my subscription as well. This is indeed very disappointing.

Amanda Schmidt Feb 24, 2021 at 5:48 am

I did not receive the items I chose, and specifically upgraded to be able to do so. Unless this is corrected I will cancel my new annual subscription.

Ashley Feb 24, 2021 at 5:33 am

Was there no notifications to customize the spring 2021 box?! Very disappointing to see it locked in before I had any say, I don't need more of things I don't need...

Lisa Feb 24, 2021 at 5:06 am

Just received an invoice for $174+ in add ones that I did not order! I don’t have a king size bed, why would I order king sheets? Coco floss mint? I do not even know what that is. I have 6 pairs of slippers, charcoal toothpaste, more socks? I do not think I even looked at the add ones for the spring box. Please cancel all add ones and refund my credit card ASAP.

Hannah Feb 24, 2021 at 3:18 am

I was not sent an email this month to be able to customise my order and now it’s too late! Not best pleased as there are items I would have really preferred over the ones I will now probably end up receiving, also it says it not been shipped yet so why is it too late to customise? Fingers crossed I receive some items I can use????

Dezarae Feb 24, 2021 at 3:14 am

Where are the super soft throw blankets I paid for??? As as add ons

iastargal Feb 23, 2021 at 7:54 pm

I've been an annual member for over a year an the current spring box, 2021, I was sent no notice until after I was able to pick. I knew choice option would open late January to mid February but couldn't find the selection section at all online and by the time I called customer service it was to late to pick by a week.

Christy Feb 23, 2021 at 1:25 pm

How is everyone getting their boxes already? Looks like they weren’t supposed to ship out just yet. I am a long time annual member and i have always noticed people getting their boxes way before me. I customized on the day and haven’t made changes since. So why has mine yet to be shipped?

leslievaughn018 Feb 22, 2021 at 1:35 pm

I was very surprised when I received my spring box today. I have been a annual member for several years, and I also did not receive an email notifying me that customization was open, when billing would occur, when the box would ship, etc. I am not happy with some of the items that were included in my box, especially now seeing what I could've chosen from. I'm seriously considering cancelling my membership.

jenny.gabbard Feb 21, 2021 at 10:38 am

I customized and ordered add ons when I got the email and I am not seeing the customization items? How can I confirm?? Jenny.gabbard@gmail.com

Ronda Deardorff Feb 21, 2021 at 7:12 am

Having problems with ordering extra add ons and showing me what I can add on to my order, can I order things at different times?easily? Please e-mail me , ronda.drdrff@gmail.com

Mariafernanda Feb 19, 2021 at 4:11 pm

I follow on instagram and check when customization happens

Marlene Gillis Feb 19, 2021 at 1:23 pm

Still can’t customize my box

Dana Feb 19, 2021 at 7:55 am

I am a seasonal member and have received 2 boxes. I did not know how or when to pick items for customization until now (my 3rd box). I had to ask a friend. I did not get emails. I’ll see how it works out this time.

Pavandeep Feb 18, 2021 at 11:33 am

There is plenty of communication from FFT not sure why people not able to customize they send dates you can contact them the customer service is amazing they are always so helpful I love the box to pick options with a nice element of surprise. If by chance items they pick not suitable I always have somebody I can give them to I think this one of these subscriptions out there price wise and quality !

Mamie Feb 18, 2021 at 6:08 am

I just switched from seasonal to annual membership. I loved being seasonal and the annual membership is truly over the top. The choices were so great it was hard to pick one from each section, I wanted EVERYTHING!! I’m looking forward to the Spring box, it does feel like Christmas!

Jennifer Feb 17, 2021 at 2:07 pm

I’m a new annual member after being seasonal for 2 years. I love the emails that remind us to customize and always get good stuff. Thanks FFF!

Donna Feb 17, 2021 at 2:02 pm

I am surprised to hear so many people saying they weren’t able to customize their box. I’ve been a member for a couple years and have never had a problem with that. They always send one or more emails letting me know when the add on sale opens and when customization opens. There are great bargains so I am very happy with it. I do agree that it would be nice if annual members could choose all options. It’s not possible for them to know which item is best for us. I am 67 years old, so I better not get the barrettes or cactus sippy cup! ????

Amanda Feb 17, 2021 at 1:21 pm

My only complaint is with the timeliness of shipping and being delivered. Also, it would be nice to be able to customize all choices for annual members. There are always items wasted that are chosen for me. Why insist on sending us stuff we might not want, instead of letting us choose??? I'm on the fence about renewing.

Jessica Feb 17, 2021 at 12:54 pm

I’ve always been an annual member. I received emails that let me add dates to my calendar, sign in and get what I choose every time. I get these boxes for my mom, she loves them.

bobbyanddonna Feb 17, 2021 at 12:51 pm

Dissapointed I was not able to customize my Box and it is getting ready to ship.I am also a annual member for several years now but this will be my last subscription.

Stacey Feb 17, 2021 at 12:43 pm

I LOVE Fabfitfun boxes, I have had zero issue's with my annual membership. I check emails & set reminders to watch for customization. If I get something I don't need I just give it to someone who does! Can't wait to get my Spring box & all my add ons!

Sheryl Trowsse Feb 17, 2021 at 12:10 pm

I didn’t get an email to let me know customization was open. By the time I checked half the options were sold out. Also, when I signed up for the annual membership this time, I did it because they were offering a free sample box for anyone signing up. I didn’t receive this. I was also sent the winter box without getting a chance to pick options. I will not be renewing my subscription.

Lesly Feb 17, 2021 at 11:16 am

So disappointed! I spent my time choosing and customizing my box and I did not get one single item I chose. This is my second box. I also got the annual membership and also thinking about not renewing!

betsygoddard Feb 17, 2021 at 10:48 am

I am also an annual member (for several years) and just received my spring box. I was never given the option to customize this time and I received a few things that I can't use... bit disappointing.

Judy Feb 16, 2021 at 8:46 am

New and your process for customizing is very confusing. I haven’t received the sample box yet and you already want to send me the next.

Donna Feb 15, 2021 at 1:16 pm

This customization process is very confusing. My box is on the way...yay! I'd just like to know what's in it...especially the items I didn't get to choose....? Too much to ask?

Marlene Gillis Feb 15, 2021 at 11:25 am

I am trying to customize my box but can’t get logged in,

Frankie Feb 15, 2021 at 12:01 am

To those who wish to cancel, go to your account page, and I believe if you go to your subscription/Orders tab you will see an option below your orders box. If will say something like "Canvle my subscription". I hope Tha helps. And I am very sorry to all who had issues, or couldn't customize at all. Specially after upgrading. If it helps, I want at all thrilled by the customizations and thankfully my year is up after this box. Just an idea, but if you weren't able to customize your box, but you haven't actually received your box yet. Maybe ask if you can skip it all together because of the issues, and whether or not you can use that box credit at the seasonal add on sale.

Jeffrey Feb 14, 2021 at 9:24 pm

I am a annual member too, I wasn’t able to customize my box either... wth! Just perfect—more crap I don’t need! This is not as I thought it would be... any advise for how to cancel membership? Mine is up in the fall of 2021.... I do not wish to continue

Kristen Feb 14, 2021 at 7:04 pm

I upgraded from a seasonal membership to an annual membership for a certain price after I received a promotional email. I was charged way over the price it stated, and I am not able to customize my box. If that’s the case, then I’d like to just go back to seasonal membership & get back all the money that I was just charged!

ltaylor48135 Feb 14, 2021 at 10:06 am

I wasn’t able to customize either and I’m an annual member. Very disappointed again. But they had no problem debiting my account for another year’

Kim Feb 14, 2021 at 9:52 am

Can't wait to get my spring box! Signed up anually after receiving my first box. So much fun opening my treasures!

wpiccirilli Feb 13, 2021 at 9:21 pm

Annual member and have yet to receive a email concerning when I can choose what I want. Very disappointed.

lizglos Feb 11, 2021 at 5:17 am

I am a new seasonal member and just received my first box, it’s wonderful and felt like Christmas all over again. I was a bit sceptical at first but after receiving my fabfitfun box I was pleasantly surprised. I’m going to recommend it to my daughter as she’d love this. Can’t wait for my next box. Liz

SANDRA Feb 05, 2021 at 9:25 am

I am an annual member. I have not been able to clock on the items that I want. Thank you. Sandra Ambler 306-241-8686

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Customization 4 – Annual Members

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