The Official Reveal of the Spring Box

By Nikolay Sushkov | January 28, 2022

The Spring Box is almost here and is filled with so many great items to complement the season. We’re so excited to see which products you’ll pick and choose to build your dream Spring Box. Let us know what you’ll be selecting this season and what you’re loving!

If you’re not a member yet, use code GOODIESGALORE for $10 off your first box to get your hands on these items!

P.S. These are just some of the products available in the Spring Box. Go to your My Box page on the member dashboard to learn more about what you received in your box!*

Customization 1 – All Members

All members get the chance to customize these options in their box.

1A. Christophe Robin Regenerating Mask With Prickly Pear Oil ($69 Value)
This incredible mask has selected natural ingredients that complement one another, resulting in deep and lasting rejuvenation.

1B. L*Space Coastal Cooler ($100 Value)
This trendy cooler can make the most of any spring adventure. It features an insulated lining to keep food and beverages at their desired temperature.

1C. Caravan Home Lazy Susan – Wood ($60 Value)
The Caravan Home Lazy Susan can be used for everything from serving up snacks to showcasing decorative pieces.

1D. Fenty Beauty Gloss Bomb Heat Universal Lip Luminizer + Plumper Bundle in Hot Cherry & Lemon Lava ($48 Value)
Your lips are ready to come out and play! This lip luminizer and plumper hybrid delivers a hint of tint and a gently titillating and warming sensation that leaves your lips feeling smooth and looking fuller. Lemon Lava is a brand new shade that just dropped from Fenty Beauty!

1E. Fenty Beauty Killawatt Freestyle Highlighter in Girl Next Door/Chic Phreak ($38 Value)
With a dose of skin-glorifying color, this Fenty Beauty highlighter ranges from subtle dayglow to insanely supercharged with shades that were designed for all skin tones. Unlike your everyday highlighter, Killawatt keeps skin lit beyond sundown with its weightless longwear formula — a cream-powder hybrid that instantly melts into skin and blends with almost zero effort.

1F. Fenty Beauty Diamond Bomb All-Over Diamond Veil in Royal Icing ($40 Value)
A one-of-a-kind diamond-dusted highlighter that applies like a 3D glittering veil, delivering pure, show-stopping sparkle all over the face and body. Diamond Bomb has a unique jelly-like powder that’s bouncy, cool to the touch and melts into skin.

1G. Morgan Lane Allie Robe in Navy Floral & White Floral ($198 Value)
Inspired by Morgan Lane’s feminine florals, this romantic rose print decorates the gorgeous long silky robe in two colors. Look forward to lounging all spring long in this robe!

1H. Alice + Olivia Daisy Print Duffel Bag + Bucket Hat ($235 Value)
A canvas duffle bag for weekends out of town with a removable crossbody strap. Complementing the bag is an item on every fashionista’s list — the Daisy Print Bucket Hat! We’re so excited to bring back this reversible member fave printed with daisies on one side and solid white on the other.

Customization 2 – All Members

All members get the chance to customize these options in their box.

2A. Farmacy Honey Halo Moisturizer ($45 Value)
An intense moisturizer to replenish dry, distressed skin with lasting hydration to help visibly plump skin and improve the look of fine lines.

2B. Perricone High Potency Classics: Face Finishing & Firming Moisturizer ($69 Value)
This indulgent, rose-scented moisturizer combines Perricone MD’s signature sciences with a nourishing, rich, and ultra-hydrating texture.

2C. ban.do Stemless Acrylic Wine Glass Set of Four with Glitter Infusion ($48 Value)
Set of 4 Acrylic Cups with Glitter infusion. Pour yourself a glass of your favorite drink, sip and enjoy!

2D. Caudalie Vinopure Oil Control Moisturizer ($35 Value)
A lightweight mattifying moisturizer to instantly hydrate, absorb excess oil and reduce the appearance of imperfections and blackheads. Great for acne prone skin.

2E. Yoga Wake Up, Inc. 3 Months Audio Guided Yoga App Subscription + Acupressure Pillow ($49 Value)
The Acupressure Pillow contains several hundred plastic points which apply pressure to many acupressure points in the back, neck, hands, and feet.

2F. Splendid Faux Fur Slippers – Crystal Pink in S/M & M/L ($48 Value)
Beautiful faux fur cross slippers with a premium cushion with every step.

2G. Kate Spade Keaton Pouch Wristlet ($78 Value)
A pouch wristlet with a strap in a gorgeous magenta color. This is a useful on-the-go item to hold your essentials. The magenta color adds a pop of color to any spring outfit.

2H. Spotlight Oral Care Gleam Team Teeth Whitening Kit ($69 Value)
This is the perfect, full-service teeth whitening kit to give your smile a glow.

Customization 3 – All Members

All members get the chance to customize these options in their box.

3A. Kate Somerville ExfoliKate® Intensive Pore Exfoliating Treatment ($98 Value)
ExfoliKate Intensive Exfoliating Treatment removes surface dullness, softens fine lines and wrinkles and reveals a smooth, healthy-looking, glowing complexion.

3B. Prive Revaux The Juliet Black Sunglasses ($39.95 Value)
Your sense of adventure is on full display in this sleek new style. The cat-eye shape comes to life with a flat metal accent that gives dimension and contour to the top of the frame.

3C. Kate Spade Glitter Studs – Opal Glitter ($32 Value)
Mini Small Square Studs in Opal Glitter. These earrings are classic and go with everything! Additionally, the glitter is super feminine and can be dressed up or down, day to night.

3D. Erin Condren Design Stationery Bundle ($35.50 Value)
This is our first time featuring Erin Condren in our Box! With a variety of beautiful designs for every occasion, you’ll love personalizing these unique greeting cards to stay in touch with loved ones.

3E. Gaiam Ultimate Core Toning Kit ($50 Value)
A versatile kit designed to target and tone the core, build strength, burn calories, and improve flexibility. The kit includes CorePlus Reformer, Mini Ab Ball, inflation straw and insert plug for Mini Ab Ball.

3F. Shoshanna Umbrella ($40 Value)
Don’t rain on my parade! This floral umbrella is the perfect way to stay fashionable on rainy days. The bright colors will keep you feeling positive even when skies are gray.

Customization 4 – All Members

All members get the chance to customize these options in their box.

4A. It’s A 10 Miracle Leave-In Product ($20 Value)
Say goodbye to dull, damaged hair and hello to your new hair care BFF, the Miracle Leave-In Conditioner Product. A cult-classic, this easy-to-use spray smooths hair, eliminates frizz, restores shine, and enhances your hair’s natural body.

4B. It’s A 10 Miracle Leave-In Plus Keratin ($22 Value)
This lightweight, deliciously-smelling conditioner penetrates deep into the hair shaft to rebuild dry, brittle and damaged hair from the inside out. The signature Leave-In Conditioners will leave you tangle free and smooth.

4C. It’s A 10 Coily Miracle Leave-In ($25 Value)
Nothing is as alluring as shiny, smooth, frizz-free hair regardless of how it’s styled. It’s a 10 Coily Miracle Leave-In gives you the freedom to explore dozens of different looks all with the same flawless finish you’ve come to expect from It’s a 10.

4D. Josie Maran Whipped Argan Oil Body Butter – Sweet Citrus ($38 Value)
The Josie Maran Whipped Argan Oil Body Butter will help to revitalize skin, restore softness, and improve skin’s texture. Fortified with white tea extract to help protect from environmental damage, skin will be deeply hydrated, firmer, and extra juicy.

4E. Favor Spoon Rest – Gray ($30 Value)
Made from stoneware, this wide spoon rest is hand dipped, making each piece unique, with a glaze finish. It’s the perfect accessory on your countertop for resting your go-to cooking utensils!

4F. MantraBand Cuff Bracelet – Silver ($25 Value)
Every time you look at your MantraBand cuff bracelet, let these words be your anchor and your reminder: You have the strength and the will to do what it takes.

Customization 5

Only Annual Members get to customize these options in their box. Otherwise, FabFitFun will choose the best option for you. Want to pick? Upgrade to an Annual Membership at fabfitfun.com/upgrade.

5A. Gemelli Jenna Clip – 2 Pack ($33 Value)
The Jenna clip set is the perfect clip for all hair types! Use this clip set to create your a chic easy hair style — either up or down. The clips are offered in chic black and classic tort to complement any look!

5B. EVENPRIME Hypernova Dark Circle Reducer Eye Serum ($36 Value)
This refreshing gel serum reduces the look of dark circles, fine lines and puffiness. An advanced blend of Peptides, Beta-Glucan, Artemisia, and Caffeine rejuvenates the delicate skin around your eyes.

5C. Earth Harbor GLOW JUICE Refining Enzyme Mask ($40 Value)
This powerful fast-acting AHA/BHA gel mask naturally resurfaces + cools + firms skin. GLOW JUICE doubles as a mask or a leave-on spot treatment.

5D. Sorbus Makeup Organizer ($30 Value)
Calling all lovers of beauty and organization! This beauty organizer will get all of your beauty products organized with its divided compartments, while showing off this cute daisy print!

Customization 6

Only Annual Members get to customize these options in their box. Otherwise, FabFitFun will choose the best option for you. Want to pick? Upgrade to an Annual Membership at fabfitfun.com/upgrade.

6A. Hourglass Ambient™️ Strobe Lighting Blush in Incandescent Electra ($43 Value)

This groundbreaking hybrid blush combines the illuminating effects of Ambient™ Strobe Lighting Powder with a spectrum of breathtakingly modern hues. The result is seamless, soft-focus and multidimensional color.

6B. The Nue Co. Topical C ($55 Value)

Topical – C is a powdered vitamin c supplement for your face. Proven to boost collagen, fight sun damage, and firm skin, it dissolves and activates when mixed with your existing moisturizer or face serum.

6C. Milly Jewelry Case ($45 Value)

The jewelry box is used to house all your special accessories. Featuring a vibrant print that mirrors Milly’s ready to wear collection, the jewelry case is perfect for home use, or to travel with.

6D. Butter LONDON Teddy Girl Eyeshadow Palette ($28 Value)

The Teddy Girl Eyeshadow Palette gives you larger shadows of your soon-to-be favorite shades to pair with smaller, bold accent colors in an easy to carry, mirrored compact.

6E. Coach Open Circle Necklace and Tea Rose Stud Set ($125 Value)

This jewelry set features a delicate round pendant necklace embellished with silk colored stone and COACH engraved signature logo at outer edge. Coordinating stud earrings in a tea rose motif are embellished with silk colored stone accents.

6F. Winky Lux In The Stars Lip Oil $18.00, Londontown INC. Cuticle Crème Pen ($40.00 Value)

6G. Sea Mud Deep Cleansing Bar, Hair Scarf Bundle ($68 Value)

6H. Cuticle Crème Pen, Hand Scrub Elderflower 75mL, Double Act Shadow Stick ($65 Value)

6I. Double Act Shadow Stick, In The Stars Lip Oil, Daily Facial Dry Brush ($63 Value)

xx, The FabFitFun Team

*Products in the Spring Box will vary throughout the season based on availability and members may not receive all products shown. Customization available while supplies last.
**Shipping restrictions may apply.

About Author

Nikolay Sushkov

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133 comments

Shawn Gieck Mar 28, 2022 at 7:49 am

contigo is one of the best bottles and i think contigo also provide mugs.

Jodi Verhoeven Mar 21, 2022 at 6:48 pm

I was disappointed with this box. I have been a members for years. I did not get anything in section 4. I got a random item that I have gotten many times before. My lip gloss is missing too. I got a huge box with little tiny items and a lot of stuffing paper. It is ironic that the front of the magazine has a model blowing a kiss with her hands in a heart shape. Not feeling the love on this one.

Natalie Hoedebeck Mar 18, 2022 at 10:04 pm

This box did not have the wow factor as all my other boxes. Repeats on some items and third time to receive the facial brush. Also did not receive the lip oil. I love these boxes as this is my only treat to myself. Hope they get back to giving things from our survey like the beginning.

Jeannie Mar 18, 2022 at 7:21 pm

I'm a VIP since 2019 and I'm not seeing the point. I literally logged in to customize within 2 hours of receiving the email notifying that customizations were open. Two. Hours. The Kate Spade bags were gone. I emailed customer service thinking this has to be a mistake and was told they didn't receive a large number of the bags and they were in fact gone. This is the stuff I put up with as a standard member that compelled me to pay for VIP so if I'm dealing with missing out even as a VIP- what's the point.

Tami D Mar 18, 2022 at 2:06 pm

I just received my box today I am very disappointed. I had actually recently canceled but they said come back and will give you $100 worth of free items. I definitely don't have free items in my box. Plus they sent me three of the fruit butter lip masks so I don't understand why I got three of one thing. I've been subscribing to the box for quite a while and initially I was excited to get my box but I have been very disappointed on my last few. Pretty sure I'm going to be canceling this box.

Shannon Mar 17, 2022 at 5:19 pm

2 repeat items in my box and didn't get the lip gloss that says is in my box. This was a very disappointing box for sure, I definitely don't feel like I got my money worth.

Jessi Mar 16, 2022 at 7:16 pm

Got my box just today march16th (seeing a lot of people who got their boxes at the end of February and beginning of March) didn’t get the email to customize it at all got 3 of the SAME lip mask that I’ll probably never use it’s not even listed in the customization list this yogawakeup pillow I will never use. I feel like I got all the things no one else picked including a hair mask and a a face scrub the only thing I actually wanted was the leave in conditioner

Dawn Mar 14, 2022 at 6:49 pm

I too as Stated only got half the things I customized and half I didn't get. including a small robe I received that will never fit this large size body.

Morgan C Mar 11, 2022 at 10:26 am

I just downloaded the app. I am unable to customize my boxes by going to the website. It keeps thinking I want to start a subscription and will not let me get past that point. My robe does not fit. I just had a baby. Am I stuck with it?

Stacy Mar 10, 2022 at 1:25 pm

Getting items repeated from boxes before. The new items all seem “cheap”. Would not consider them even closer to what you say is retail. This is my last box. Sad to go because I love spoiling myself but this just isn’t the box for me. I’ll spend my money else where.

Megan Mar 09, 2022 at 10:08 am

I think I received the email to customize, but I don't feel like I got what I had picked out. And I added an item, but never was sent the what I had picked out. And got something I definitely WON'T use. That is why I try and pick what I can not paying the annual fee. But I got that item sent anyway. Probably my least favorite FFF box I've gotten this far. Complete bummer...

Lana Mar 03, 2022 at 1:31 am

Did not get to customize my selection this time and got repeat items I’ve had before. Like stated in previous comments, this use to be a fun box to get but now it is not worth the money. I’m canceling today.

Jamie Corbett Mar 02, 2022 at 5:09 pm

I suppose I’m lucky to have gotten the customization email, but it really didn’t matter, my choices weren’t selected. I received 3 chapsticks, a lip gloss, hair clips and some face stuff that doesn’t even show up as an option to choose from. Hardly worth the price of these boxes. What happened? I look forward to a fun box and this is the 2nd time that I’ve been completely disappointed. Items weren’t even packed in nicely like usual, it looks like someone just grabbed a handful of lip stuff and chucked in the box and taped it up. Not happy.

Julie Erickson Mar 02, 2022 at 2:13 pm

Repeat items- never got the text or email to customize- I already have the Alice & Olive hat and bag. Disappointed. Want to cancel- it’s basically impossible. I want nothing in this box. Not happy. Please advise. Terrible quality I don’t want your stuff anymore.

Susan Mar 01, 2022 at 1:53 am

third time I’m writing this post, even the app is failing- come on! FFF in case you haven’t read any of these complaints, you NEED a text option, it’s 2022! When we pay to select the items, you need to notify us. You completely sucked the fun out of this. My box is on the way with who knows what in it, and yes it’s been on the way for three weeks. just keep it and cancel my subscription- what was meant as a treat is now a headache.

Kelly Feb 28, 2022 at 4:55 pm

Why does shipping take so long? A friend of mine got theirs 2 full weeks before I got mine and they live 10 minutes down the road. And the items are just meh..lots of hype..disappointing and long process. I paid for a full year but am not sure I will renew.

Jada Watts Feb 28, 2022 at 3:01 pm

I usually love my FFF box but...I have an annual membership, I picked all my items but did not receive the ones I picked.🤔 They were all available when I submitted my choices. Very frustrating... I still love you FFF, but get it together...lol

Amanda Feb 27, 2022 at 10:39 am

Is it just me or is this a super confusing process? I found it hard to navigate the website and so I downloaded the app. I’m still super confused. It seems like they are trying to upsell me at every turn, yet make it difficult to customize the boxes. I got this as a fun gift for my daughter, but I’m now having anxiety about prices and selection. I guess I’m not understanding why this has to be so difficult. I thought the app would be more straightforward. There are other companies that have subscription based service that are very easy to understand and navigate. I feel like FabFitFun could also do this if they wanted to. I honestly feel like they are trying to trick people into purchasing more. It doesn’t feel good to participate in this. I will see out all the seasons and hope it gets better, if not I probably won’t be a return customer.

Dawn Thomas Feb 27, 2022 at 8:45 am

I love the customization option! I do get the email notification but find I have to watch for it 3 months ahead of my next box (and it’s usually at the beginning of that month). It would be great if FabFitFun also had a text option!

Stephanie M Feb 26, 2022 at 4:56 pm

FFF is only getting worst. When i first joined 2016 they had good items. Not it’s just mehhh. Nothing worth the hype anymore. Will cancel my subscription

Deborah Marlow Feb 25, 2022 at 11:24 am

Like many others I don't receive emails. I get an email telling me my box has been shipped and when it's delivered. I get notice from PayPal of payment being made to fabfitfun. I don't get updates for the drawings they have. I'm very pleased with what I get in each box. Just don't understand about emails. Oh and no it's not going to spam. Be Well

Tammy Moore Feb 24, 2022 at 3:41 pm

Just like everyone else. I am an annual member and never received notification to customize my box. Very disappointed

Jacqui Feb 24, 2022 at 3:06 am

I rarely get the email for customization but the one thing I do make sure of in order to be able to customize is to pay attention to the calendar that's available in the forum. I check the forum regularly and the moment that calender is provided I use it to put reminders in MY calendar so that I don't miss a single add on sale or customization. It's quite possible they're sending those emails out to you but for whatever reason you're not receiving them. Your internet or email provider may possibly be blocking them or perhaps they're sitting in your junk folder. Sometimes you simply have to do for yourself what you feel Fan Fit Fun should do for you by searching out their calender and making the best of things. Since I've begun researching the forums I've not missed a single customization. I also know what's going to be available ahead of time so I can get in there and quickly make my choices before what I want is no longer available. Those forums aren't simply a great place to meet and chat - they're so much more!

Kathleen Feb 23, 2022 at 3:08 pm

I didn't receive my notification!! I have canceled my subscription but it charged me that's how I knew I missed the time frame without being sent email..hope it's a good one for the last time!!

Kaylee Feb 23, 2022 at 12:23 pm

Was disappointed I pay for an annual membership and never got to customize my box 😫

Cassandra Borgna Feb 23, 2022 at 9:51 am

I guess I’m not alone when I say I didn’t get an email notification to customize my box. I didn’t get to pick one single item this month. Very disappointed.

Loryn K Feb 23, 2022 at 7:20 am

Actually, I'm going to repeat what others have said. I DID NOT get to customize my box. It never even gave the option this time. I did however get to pick some add on, but for some magical reason, only half actually made it to the box. Beginning to make a lot of people question spending this amount on this service and now I see why.

Melissa Feb 23, 2022 at 6:23 am

Glad I am not alone. I never received my email that customization was open. What I received was horrible. The hair mask opened and it was crusty and on other items. Idk what happened to FFF but glad I’m not renewing my membership. I probably could of been convinced but seems like they don’t hair. These hair clips we got…. Literally I got a better pack from SHEIN for $2.

Erica Feb 23, 2022 at 6:18 am

So sad I wasn’t notified of customization. I look forward to this every season.

Lori Feb 22, 2022 at 8:44 pm

Terrible box…. Not even notified of customization. Smaller box, no shredded paper, items just tossed in the box. I received 2 items that I already received in another box… how can that even happen? Fewer items but price increase. I used to tell everyone about Fabfitfun—— what happened??

Amber Heigerick Feb 22, 2022 at 5:45 pm

So disappointed in the last few boxes. They have kept getting smaller with less offering, yet upping the price! I used to tell everyone about fabfitfun! I’ve had dozens of friends sign up and we all say the same thing! It’s gone downhill. Come on, get your act together or your going to lose all your customers.

Malorie Feb 22, 2022 at 4:22 pm

Wow I thought I was the only one that missed the customization window for the past 2 boxes.. guess not! What’s the point of committing to an annual membership if you can’t customize because they don’t notify you? I’ll be seriously rethinking renewing as well.

Ashley Feb 22, 2022 at 8:52 am

I’ve been very disappointed lately. I chose mystery items and the picks honestly weren’t worth it. When I went to change a few items I wasn’t allowed to cause it wasn’t the first pick it was the second. Honestly it shouldn’t matter. I remember when I would also receive samples of items not anymore! It’s my 6 items and that’s it. I honestly don’t think I’ll be renewing lately everything has been not worth the money I paid upfront.

Hay1208 Feb 22, 2022 at 7:14 am

I have the same complaint as others, I did not receive notification to chose items in my box. I am really disappointed, bc that is the fun of it.

Bethanie Feb 20, 2022 at 9:34 am

Along with everyone else, I wasn't given a notification the last 2 boxes about customization. I was given repeat items that I have absolutely no use for!

Kelly gutierrez Feb 20, 2022 at 9:30 am

NO NOTIFICATION - I Haven't even gotten my box yet but I just know it's going to be full of stuff I probably wouldn't have picked, I was in shock when I got an email "your box is on the way" I'm sorry what? I didn't customize! I didn't know! I always look forward to the notification "customizations are ready" and go through and choose what I want, if i don't like the options i choose what someone i know would want! So I guess I will now look through past emails of when customizations are open for the seasons and set reminders to ensure I can ACTUALLY CHOOSE. Seriously WTF fabfitfun. So many pissed off people how is this going to be fixed?

Laura Feb 18, 2022 at 9:33 pm

I also wasn’t notified that customization was open, and now it’s over. I’m a seasonal subscriber, and I never got a notice about the price hike either! I looked at the spring box reveal and I have a lot of the items already. I haven’t been billed yet…I’m canceling. Not happy and haven’t been for a while.

Trisha Smith Feb 18, 2022 at 4:45 pm

I’m with the rest…..I wasn’t able to customize because I wasn’t notified. Not cool.

Cortney Hall Feb 18, 2022 at 4:34 pm

I also was not given notification or a chance to customize my spring box and received items I have no use for. I emailed customer care and was basically told too bad. Extremely disappointed with the whole experience. Thinking about canceling my membership.

Natalie Feb 18, 2022 at 2:37 pm

I thought I was the only annual member who wasn’t notified about the customization. I got 2 things that were useful to my needs now and the rest, I don’t know what to do with…. So disappointing as I wait for this for a surprise for myself especially starting the new year.

Betsy Feb 18, 2022 at 12:55 pm

It seems I am not alone in not receiving my email to customize my box & I'm also an annual member. I am less than thrilled with what I was sent. This is my last box & I'm glad for that. FFF has gone way downhill on offerings for the boxes.

CA Feb 17, 2022 at 2:05 pm

I don't think I got an email but I keep up on when I can customize my box especially when the options are lackluster to me. However, I was interested in a couple things in option 1 but when I went to customize there were only 2 options and neither of them were something I wanted...I ended up with a Dr Brandt eye cream (not a bad price point but I have lots of eye cream). I may have been a couple hours late but I didn't think everything would be gone. The past year I have had so many problems with items leaking and getting random items in customized boxes. I'm really considering trying a different box. I did just get billed so I'll finish out the year but then find a company with less issues... or save my money.

Megan Feb 17, 2022 at 6:27 am

I am with all. I got no notifications and I am so upset.

Michelle Cogsdell Feb 16, 2022 at 10:36 am

I didn’t get a notice about customizations. I upgraded my box and then nothing. I am so upset. I got stuff I would not use so this is not right. I want my money back.

Cheri Feb 16, 2022 at 6:15 am

Just like most- I got no notifications either via e-mail or the app which is set to allow notifications. Not happy with most of my selections but after reviewing what was available, there wasn’t anything great any ways. Glad this was my last box as it makes it easier to cancel!

Tiffany Feb 15, 2022 at 6:19 pm

Excuse me but what in the ever loving FFFF is going on?? I’m a long time subscriber but this was the last straw because I’m sooo sick of getting these bulls#|+ items in my box and now, this time, WE WEW NOT EVEN NOTIFIED WHEN WE COULD ”ATTEMPT” TO MAKE OUR OWN PICKS?!?!? Shame on you for having the shittiest CS around!! I hope you’ve lost more subs than just myself because this is absolutely ridiculous!! I will N E V E R recommend this box to anyone!

Ashley Newman Feb 15, 2022 at 1:05 pm

I am in the same boat as most of you I received no notification my box was ready to customize. They charged my credit card and I have no idea what I'm even receiving. I am not impressed right now and I am seriously second guessing my subscription.

Kristy Feb 13, 2022 at 10:38 pm

No notification about customization here either. I don't want a stupid spoon rest! So disappointed!

Karen Evans Feb 13, 2022 at 8:51 am

I am so confused, did the Spring Box close. I never received anything to tell me it opened. I apparently have something being sent to me that I have no idea what it is, only received an email with tracking information. I hope this is not the case, this is not how you do business. If this is the case I will be cancelling as well.

Nicole Feb 12, 2022 at 1:55 pm

Just like everyone else, I had no idea customizations were open. I realized customization was open 4 minutes before it closed. Didn't get all my picks in before it closed and locked me out. So irritated.

Michelle Feb 12, 2022 at 4:13 am

Sooooo frustrating. I do not get emails about customization for the Annual boxes. And the prices have increased. Get it together FFF. This is a unacceptable with the prices you charge. It seems everyone is having this same issue. I will be canceling. They never want to help you. Customer service sucks for this company.

Krista Smith Feb 11, 2022 at 3:32 pm

Hey there...can anyone tell me if the mystery items are worth picking? Has anyone gotten anything as a wonderful surprise?

Laura Feb 11, 2022 at 2:14 pm

I did get a customization email, but when I logged in the Customize page was broken and said it was still closed. I had to customize through customer service, who were very helpful, but it took a long time to get through and most of my picks were gone. This is my first box, so I hope it's not always like this.

Stephanie Feb 11, 2022 at 12:33 pm

I never got the email to customize my box this season which is quite frustrating. One of the main reasons I chose to be an annual member was for the early access to customizations. I’m hoping that this can get rectified with the next one so I don’t have to cancel.

Nathalie Feb 11, 2022 at 9:09 am

Hi. On my end, I received the customization email, was able to choose all the items I wanted and box was shipped already. Looking forward to receiving it beginning of next week!

Heather Kirby Feb 11, 2022 at 9:07 am

Have not recieved a email to customize my box. Seems like I'm not the only one

stacey hall Feb 11, 2022 at 8:17 am

I haven't been able to customize my box in the last two boxes I've received and I've got two packets of everything already I'm ready to cancel my membership your company appears to have a lot of members that are not happy and ready to cancel their memberships doesn't seem like you all are doing anything to correct this problem today's the day of customized can't do it never received an email just died on I'm canceling my membership I don't need another umbrella I don't need another spoon rest not happy anymore at ALL. Seem everyone has the same problem and your company hasn't reached out or fix the issues.

Lisa Navarre Feb 11, 2022 at 7:22 am

I thought today was the day customizations went out to seasonal holders. If I don’t get to customize, which is the point of this box and why I signed up, I will cancel as well!

Leah Feb 11, 2022 at 6:12 am

Also did not receive customization email and I am super disappointed with what I got stuck with. I don’t need stationary, cheap hair clips, or anymore face creams and masks. Ugh.

Nean Feb 10, 2022 at 6:33 pm

Did not get a customizing email. I think this is it. Ready to cancel. I’m 47. I don’t need a bucket hat or spoon rest.

Amber sanders Feb 10, 2022 at 3:31 pm

Didn’t get to customize either :(

Samantha Feb 09, 2022 at 9:55 pm

Never received notification to customize… I have no idea what I’m going to receive. If I am not pleased I will cancel my annual membership. Emails or texts need to be sent to tell us when we need to customize. Just common sense.

Sharan Kaur Feb 09, 2022 at 7:12 pm

Hi there, I got the reveal email and never received the email / notification to customize my box. I am an annual member and am extremely disappointed in the items I received. I would like to cancel my annual membership.

Christi Feb 09, 2022 at 5:55 pm

I haven’t been notified two boxes in a row. I’m cancelling too.

Tara Feb 09, 2022 at 5:33 pm

I was not alerted via txt or email for the option to customize. Is that normal? Thank you, Tara G.

Sam Flaugher Feb 09, 2022 at 5:31 pm

I too, never got to pick. I will be canceling when done. I was excited to get to pick stuff and a chance to get Uncommon James items. Sad Sad

Rebecca Epperson Feb 09, 2022 at 4:18 pm

I also did not get an email to customize. Hope I get something good, if not, I too will be canceling. I love customizing my box, feel cheated & robbed.

Heather Wood Feb 09, 2022 at 6:13 am

I was so upset that I didn't get notified to customize my spring box we pay for that but I see that I'm not alone and that is why I am no longer doing fff. Sad because I honestly never do anything for my self but I knew every season I got to pick out somethings just for me because I always buy for my kids and never myself but fff was for me but not worth the money anymore really disappointed 😞

Michal Brock Feb 09, 2022 at 12:04 am

Bummed that I wasn’t notified when we were able to customize our box also. :(

Amy Feb 08, 2022 at 6:24 pm

I'm frustrated also that I wasn't notified for customizations. The only reason I have an annual membership is to be able to select items I can use or regift. I have short hair an would never purchase $33 hair clips! Nor very large earrings that claim to be "mini". I got only 1 item I this box that I wanted. My winter box I called a week before the customization was open to see if they could make an exception because I was going out of the country and was told no. Then 3 of my items were not even in my box! Will be cancelling when I get my box!

Brandi Wilkins Feb 08, 2022 at 6:19 pm

I see a bunch of whiney people on here! Grow up! If you don't like FFF quit subscribing and move on. Be a real woman and go wash some clothes or dishes or something instead of crying about not getting an email or whatever. Good grief ladies!

Charley Mckamie Feb 08, 2022 at 12:28 pm

So frustrated!! Never got notified about customizing my box, now stuck with stuff I don’t want or won’t use. Def cancelling when my year is up!

Janelle Feb 07, 2022 at 7:57 pm

Furious yesterday --charged $275 --VIP renew and no notification to customize my Spring box. After reading this thread, I'm not alone. My spring box will contain items I will not use and have to regift. Such a waste. I canceled my membership to learn I am charged for the VIP access. So I renew to not waste $199. I will seriously set my calendar to permanently cancel before my next renewal period.

Sharon Donna Feb 07, 2022 at 6:10 pm

I see I'm not the only one who didn't receive notification for customizing my spring box. I discovered this after I was charged for a second year, not aware of auto renew:(

Amy Collins Feb 06, 2022 at 2:39 pm

I was about to quit when they changed it to let us actually pick from all of them, I have never relied on them to send me notifications on when its open I just planed to hang out on the app all day or until it finally lets me choose. they normally dont have much that I can use & this box really didnt have anything I needed or really wanted Im lucky if 2-3 items of 6 were actually something I could use. my subscription ends this summer so I am quitting too, & putting the money into savings. I have had in the past my options changed so I print off my picks as soon as I pick them to see if it stays that way or if they change it. It always takes forever to get them do to shipping from that area of the country & my box comes damaged most of the time so I cant even keep the cool boxes... I haven't received an email that mine has shipped so im hoping the address change that I had just put in do to moving is going to go through or someone else is going to end up with my box of "goodies"

Theresa Feb 06, 2022 at 8:53 am

I called customer service and was on hold for 45 minutes only to get disconnected when an agent tried to find a "solution" to my issue. I too never received an email for customization. How could so many customers not get the option to choose? It was intentional by fff, that's why. So I get 2 banana clips that went out of style in the 1990's for $33? For plastic? And I have short hair so that won't work. I can use nothing in this box and have cancelled my membership. Something is up with this company, it was so great two years ago but has gone downhill fast

Ashley Feb 04, 2022 at 2:47 pm

Definitely not happy with this company. Cancel but they still charge to renew. No notification about anything. Now I am getting a box sent out that I didn't get to customize. Not a happy customer at all !!

Erin Feb 04, 2022 at 11:16 am

I am an annual member and was not notified I would be charged for another year this week. I was not notified about making selections and I really am not impressed with the options they have offered the past few boxes.

Codi Feb 03, 2022 at 2:59 pm

I got no notification that I would be charged for another year, customer service says their trying but we will see because they also told me it's final. I'm really sad because I love fff but mortgage is due, would've definitely resulted if they had taken care of this... plus I had no idea it was time again and if I do get stuck with the box the stuff they picked for me is terrible literally every item is the last thing I would've chosen and u would think they would kinda be able to tell from my previous boxes the type of stuff I like. Fingers crossed they refund so I can pay my mortgage and resub later and I don't get stuck with a laye payment and with such a terrible box.

Carol Feb 03, 2022 at 2:19 pm

I completely agree with all those posts in fact I haven’t gotten notifications for the last three boxes for the fall the winter or the spring box and most of the items I got I didn’t want either and I ended up just giving away to other people as gifts I’m not gonna renew either if they don’t fix their system

Sarah B Feb 03, 2022 at 11:42 am

Definitely never coming back to FabFitFun. I am so glad that this is my last box. Right after I picked all my items, I looked at what was in my box and it was all correct. I just looked at my box again and two of the items that I picked aren't in my box! Instead, there are two items that I will never use. When I picked my items, it said they were in stock!

Teddi Robin Warner Feb 03, 2022 at 10:39 am

I'm an Annual member and didn't receive notice for the Winter,2021 box. I contacted customer service and was able to make some customizations, but most of what I wanted was gone. Customer service was prompt though. I did receive notification for the Spring,2022; however, when I checked what was coming they had changed my customization #5 selection. I had no idea about the change. I'm receiving the hair clips instead of the eye serum I selected. I can't use the hair clips. My hair is fine and thin. These will never stay in my hair. I don't know if this can be corrected, but I'm going to try. It would have been nice to know about the change. The selections don't seem to be as good as they used to be. If the Summer box selections don't improve I will cancel.

Lori Loomis Feb 03, 2022 at 9:14 am

I will also be canceling. I did not receive a message to customize.ize and will ot use anything that was chose for me. The only reason I knew I missed it was because an influencer was doing a box opening.

Amy Feb 02, 2022 at 7:30 pm

I too have been disappointed in the last couple of boxes so I planned to customize this time around. Didn’t get a notice and looking at the options I am not sure it even would have mattered. I swear if I get the umbrella I am done with FFF. Haha

Suzzie Feb 02, 2022 at 3:20 pm

suzzie1333@hotmail.com How do you reach customer service? I just keep getting routed back to the questions page? Thanks. Not happy with my experience at all....

Emily Bucl Feb 02, 2022 at 2:33 pm

I wasn't notified either that it was time to personalize my box....pretty disappointing..I will be canceling my subscription after receiving this box.

Brandi Wasnock Feb 02, 2022 at 1:29 pm

I usually get an alert to customize as I am an annual member and I didn't get it for some reason. I can't add on either. I'm not pleased with the selections made for me and they lost out on money as I always add extra to my box.

Neela Feb 02, 2022 at 1:16 pm

I also set an alarm/put in calendar when the customizations are open and I’m so disappointed that this is the 3rd time I’ve missed customizing. I will be cancelling as well. Especially after I have an upgraded to be able to customize more items. FFF, you were to fix this and also my credit never appeared in my account

Kari Feb 02, 2022 at 12:35 pm

I signed up for the spring box, the app froze after charging me and I wasn’t allowed to customize. I was really mad. I contacted customer service and they said I had to wait until customizing started for regular members or upgrade. I really hate that I let myself get mad but it worked. I told them customizations were the only reason I ordered this box and it was false advertising if they didn’t let me. So after being on hold for 30 minutes being disconnected several times they finally agreed to take my customized items over the phone. I hope I actually get them.

Sarah Feb 02, 2022 at 10:46 am

Very disappointed, had no idea the customizations were open. Most items selected for me would not be first choice. Anyway to reopen and correct? I was billed for my annual membership but at this point, I think it is time to cancel as well.

Courtney Feb 02, 2022 at 8:51 am

They had no problem notifying me that they charged my account but apparently couldn't let me know that customizations were open. So... thanks for that.

Lauren Feb 02, 2022 at 7:46 am

I did not get notified to customized my box yet again. Notifications are set to alert me also. About to cancel my membership. I think FabFitFun is about to lose a ton of its subscribers.

Kristina Angiulli Feb 02, 2022 at 7:29 am

Sounds like I am only one of a ton of people who never received the text reminder about the spring box. This is the second time in a row this has happened and I hate it. I love the idea of this concept but hate the way the company is handling it. No choices and I too would never have picked the items I’m getting. So sad. If the company is unwilling to fix this I will be canceling as well.

Lisa Feb 02, 2022 at 7:01 am

This is my first box and I requested a text to let me know when customization window was open for annual member and never received anything. Everything picked for me was pretty much last choice. Ugh. I was so excited to sign up for this but it looks like it will be just another membership that needs cancelled.

Cali Feb 02, 2022 at 6:42 am

I’m so upset. I never got anything that said customization dates for the spring box and everything was customized for me. Only 1 of the 6 options were something I would’ve chosen. I’m very frustrated because this is something I look forward to and a big chunk of money was wasted because I wasn’t notified when I could make my choices.

Janelle Kelly Feb 02, 2022 at 5:54 am

I thought it was just me…I also did not get a notification about customizing. My daughter and I look forward to opening our boxes together every season. We are both disappointed!

Samantha Feb 02, 2022 at 3:14 am

I am so very disappointed with this month's box. Repeat items, and stuff I don't want. My kids give me the annual subway for mothers day every year, needless to say I will be asking for something new this year.

Ella Feb 01, 2022 at 4:40 pm

I initially canceled this box, but my sister wanted some of the items so I uncanceled it. I'm ab anual member, but the process took too long, so I missed the customization. Sorry to say, I won't be renewing.

Christine Fregi Feb 01, 2022 at 10:49 am

I’m not alone in my disappointment. I missed customizations (wish the app would send a push notification). Not that it would’ve mattered considering the items we have to choose from. Same thing happened with my winter box. Super bummed. Time to find a new box.

Suzanne Elston Jan 31, 2022 at 7:00 am

I'm sorry to say. I've been disappointed lately. The last couple boxes are still setting there. Not useful stuff in a normal life style. Was hoping to be excited about the spring. But I'm not.

Karen Judy Jan 31, 2022 at 6:17 am

Lame choices. Nothing exciting. Time to reconsider FFF.

D Linsky Jan 30, 2022 at 8:30 pm

I’m in agreement with most of the comments. I’m quite disappointed with th Spring Box. Nothing exciting about at all. If the next box is as i exciting I probably will cancel and choose another box site.

Laura Snyder Jan 30, 2022 at 10:33 am

Very disappointed with the spring box choices. I already have a lot of the choices from past boxes and the other choices don’t seem worth the money. I have loved fabfitfun but this is the first time I’ve considered canceling. I asked for a credit instead of the box. 🙁

Brittany Deck Jan 29, 2022 at 10:44 pm

Very very very disappointed… I don’t know what’s going on with FabFitFun, but I am not pleased. I’ve been getting boxes for years now and these last few boxes are just nothing like they once were.

Debbie Jan 29, 2022 at 9:45 pm

Debbie, I would like to cancel my subscription ! Fab Fit Fun , January 2022 ! Not happy! Thank You

Lisa Resser Jan 29, 2022 at 3:48 pm

Was not happy with my last 2 boxes. Hope this one is better or I will be canceling my subscription along with the all these other unhappy customers. 😔

Lillian Schneider Jan 29, 2022 at 2:36 pm

Got on the money it opened up. Must stuff gone. Couldn’t not pick items I wanted. Grrr not happy.

Kelli Jan 29, 2022 at 10:32 am

So disappointed. Ughhh. I need to cancel.

Ali Georgacakis Jan 29, 2022 at 10:16 am

Hmmm…. From comments above I’m thinking something went wrong here. I definitely got an email with the “reveal” but not telling me it was time to customize… and yes, nearly all my first picks were gone. I’m hoping some of these “mystery” picks will make up for it!

Nicolette Magee Jan 29, 2022 at 9:11 am

I am also like the others am disappointed in not receiving all of the choices as an annual member for quite a few years now….

Kim Krueger Jan 29, 2022 at 8:18 am

I’m very disappointed. I’m an annual member, been one for years, and could not pick the all the customizations I wanted) Coach Necklace and earrings didn’t even show up as something I could choose). Lots of re-peats from previous boxes….what is happening with Fabfitfun?

Lara Jan 29, 2022 at 8:00 am

So disappointed with this seasons box. All the good stuff was gone and I feel like I had to choose things I didn’t want or need. Why pay extra to choose when our choices are limited to nothing? I won’t be renewing my subscription.

Cathy Jan 29, 2022 at 7:08 am

This is the truth. I logged in really early and lots were gone. Very strange and disappointing

Jawna Kuck Jan 29, 2022 at 6:40 am

Beyond disappointed! I logged in as soon as it opened in the central time zone and all of the things I had been excited about were not available to me! How is this fair? We're all of the coveted items chosen by with west cost & mt annual memberships? Or were they just not offered to me?

Carolyn Browning Jan 29, 2022 at 6:19 am

Is customizing open? I am confused!

Debbie Filer Jan 29, 2022 at 5:15 am

I was very happy with this months choices. Can’t wait to get my box!!

Angel Burt Jan 29, 2022 at 4:58 am

A few of the items I wanted were not available to me . Like the tooth whitening kit. Disappointing as I really wanted this .

Elsa Jan 29, 2022 at 4:55 am

I logged in just 5 minutes after customization opened and EVERTHING good was gone. I was at work and that was the soonest I could accomplish this. This is my last box since the previous (recent) boxes were such a disappointment. Finally a good selection and not enough good items to go around. Shame on you FFF.

Jen Jan 29, 2022 at 4:51 am

I logged in 2 hours after the email came out for customizations. All the fenty was gone. The highlight blush I wanted was gone too. I’m sad. I just chose random stuff I didn’t really want because stuff wasn’t available. I wonder if I can message the chat team. They’re usually really helpful.

Suzanne Minnie Jan 29, 2022 at 4:34 am

I also cannot get the chance to pick what I wanted in my box. Wouldn’t let me on. Very disappointed

Tina Hogeland Jan 29, 2022 at 4:01 am

I canceled my subscription, I'm not happy at all with the choices this season, they're are repeats from past boxes and 90% of the time everything is gone I would have chosen even as an annual member. I used to love FFF. 💔

Kimberly Schick Jan 29, 2022 at 3:33 am

I cannot loggin ...how do I reach customer care

Melissa Hawes Jan 29, 2022 at 2:32 am

Not happy at all! Everything is sold out. I’m beginning to wonder if my Annual membership is even worth it?! Seriously considering canceling.

April D Grimes Jan 28, 2022 at 11:07 pm

In addition, due to this very awful faux pa where you did not notify a new members in time, where I could not get even one of the items I wanted in my box I will be canceling my subscription now

Cheyanne Jan 28, 2022 at 10:30 pm

Tried customizing several times today and it would t let me and now everything I wanted is sold out. Super frustrating.

Verneal Dalton Jan 28, 2022 at 9:50 pm

Please contact me I need your help

Verneal Dalton Jan 28, 2022 at 9:46 pm

I want to make sure that the lazy Susan is in my box

Verneal Dalton Jan 28, 2022 at 9:43 pm

Hi I’m having trouble picking all of the items that I want can I get some help

Gayle Jan 28, 2022 at 9:42 pm

I,too, didn’t realize we were supposed to already customize our boxes. I’m very disappointed we weren’t all notified.

Jenna Jan 28, 2022 at 8:35 pm

I’m so confused…I only just received an email about the spring box reveal but customization has already opened? I always receive an email informing me about this but I didn’t this time and now all the items I would have selected are unavailable. This is so heartbreaking and again confusing.

Regine Jan 28, 2022 at 8:11 pm

I want it all.. In love

Rebecca Galmarini Jan 28, 2022 at 7:49 pm

I agree - I love just about every item!

Karen Whitney Jan 28, 2022 at 6:28 pm

Hello there, I would like all the items above! Is there a way I can pick all of the items listed?

The Official Reveal of the Spring Box

Customization 1 – All Members

Customization 2 – All Members

Customization 3 – All Members

Customization 4 – All Members

Customization 5

Customization 6

Nikolay Sushkov

Fashion Trends You’ll See in Spring 2022

Why Every Woman Needs This Beauty Tech Device

The Official Reveal of the Fall Box

How to Transition Your Summer Wardrobe Into Fall

Try This Berry Good French Toast Recipe

Fashion Trends You’ll See in Spring 2022

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